Common Questions

  • Basic Information of SOEX

Website:https://soex.io/

Mobile client:https://soex.io/download.html

Google Play Store:https://play.google.com/store/apps/details?id=com.yhtech.dcircle

Web application:https://app.soex.io/

𝕏:https://twitter.com/soex_io

Community 𝕏:https://twitter.com/soex_community

WebsiteDownload the Android APKGoogle Play StoreApp StoreWeb𝕏Community 𝕏

  • SOEX registration and login methods

There are three ways to log in:

  1. Create identity: When creating a new identity, you will receive a new set of mnemonic phrases. After entering the application, go to the top left corner avatar 【Security Settings】 - 【Backup Mnemonic】, and copy down the mnemonic phrases.

  2. Import mnemonic phrases: Same as decentralized wallets.

  3. Third-party wallet (TP) authorization: Use third-party wallet authorization to log in on both mobile and web. You will be given a set of SOEX mnemonic phrases, which are bound to your third-party wallet. At this time, your SOEX address and your third-party wallet address are different. You can also go to the top left corner avatar 【Security Settings】 - 【Backup Mnemonic】 and copy down the mnemonic phrases.

  • Is there any security risk in establishing identity, importing mnemonic phrases, or authorizing third-party wallet login on SOEX?

The account system of SOEX and the account system of decentralized wallets adopt the same secure methods. Whether creating or importing mnemonic phrases, it is absolutely secure.

Third-party wallet authorization login involves third-party wallet signature, which generates a decentralized SOEX account on SOEX and binds it to the third-party wallet. It will not leak the private key of the third-party wallet and is absolutely secure.

  • Invitation reward mechanism

  1. Directly referred individuals can also receive 20% SOX.

  2. Indirectly referred individuals can also receive 4% SOX.

For example: If A refers B, and B refers C, and C's transaction earns 100 SOX, then B can also receive 20 SOX, and A can also receive 4 SOX.

  • The tasks that new users need to do?

  1. In the 【SOEX Channel】 section on the homepage, join the three recommended groups: 【Activities】 is the official activity announcement group; 【Announcement】 is the official announcement group; 【Feedback】 is the feedback group where you can raise any questions, and customer service will reply to you online.

  2. Go to the top left corner avatar, then click on 【Security Settings】 - 【Backup Mnemonic】 and copy down the mnemonic phrases. This is extremely important. Back up your mnemonic phrases as soon as possible because losing them is equivalent to losing your account, and they cannot be recovered.

  3. Join the CEX community and authorize the exchange at the top. You can contact activated users to get an invitation code.

  • How to quickly and safely register on a centralized exchange in SOEX?

If you do not have an exchange account or do not have the exchange app installed on your phone, you can register through the official secure link provided by SOEX.

Below the authorized link, there is an "Go to Register" entrance, through which you can also download the exchange application. Users who have not registered can register first and then download the application to log in.

Register for BinanceRegister for OKXRegister for XTRegister for GateRegister for BitgetRegister for HTX │ ……

  • What is the function of the invitation code? When do you need the activation code?

The invitation code is a necessary requirement in the SOEX invitation rebate system.

New users only need to fill in the invitation code once when trading on SOEX. Registration and other scenarios do not require it.

  • Invitation reward mechanism

Regarding the different scenarios of SOX trading airdrops (the following three are independent events and can be stacked):

A recommended B for trading, and if B earns SOX from the trade, A will also receive a small amount of SOX. 【Enabled】

If B conducts a trade within A's group and earns SOX, A will also receive a small amount of SOX. 【Not yet enabled】

If A is a holder of the 【sub-TVBT for BTC/USDT】, and if B earns SOX from trading, then A will also receive a substantial amount of SOX.【Not yet enabled】

  • How to promote SOEX?

After you complete the authorization process, you can start promoting.

On the third main page, go to 【SOX Airdrop】, click on "Invite Friends", where you can find your invitation code and also copy the link.

  • Why isn't SOX credited immediately after trading?

The SOX points airdrop adopts a T+1 model, meaning that you'll receive the airdrop on the second day after trading on the first day. You can check the details in 【SOX Airdrop】 - 【Available SOX】.

  • What is SOX?

On the third main page, enter 【SOX Airdrop】, then go to the top right corner and click on "Learn about SOX" to view the introduction of SOX.

  • Is binding 𝕏 safe? How to bind 𝕏? What are the benefits of binding 𝕏?

Binding 𝕏 is achieved through user authorization of the 𝕏 official API, which is absolutely secure.

The process of binding 𝕏 on SOEX: Go to the third interface, below the avatar, you can see the entrance to bind X, click it and complete the X binding in the browser.

Through the other party's personal homepage, you can directly enter the other party's 𝕏 homepage.

After binding 𝕏, friends you interact with on 𝕏 will directly become friends on SOEX. 【Not yet enabled】

  • Why can't binding 𝕏 be authorized successfully?

It might be related to the default settings of your mobile browser.

You can go to the browser settings and disable the option 【Prevent pages from launching external applications】 or similar permissions settings.

  • Why does it prompt that the 𝕏 application does not exist when sharing to 𝕏, but 𝕏 is already installed?

Due to the unsafe nature of downloading 𝕏 APKs from online sources, we do not support redirection to such X applications.

It is recommended to download from official channels. Currently, the official download methods for 𝕏 are the Google Play Store and the Apple App Store.

Google Play StoreApple App Store

  • How to create a community and group on SOEX?

On the second main interface, you can click on the left side 【+】 to create a community, and then click on 【+】 within the community to create groups within the community; or directly on the second main interface, you can click on the left side 【👫】 to create non-community groups.

Non-community groups can be created without a community and can be directly moved into a community, but groups within a community cannot be moved out.

Both public and private groups are encrypted, and any third party outside the group cannot view the group content. The difference is:

  1. Public groups do not require approval and others can join directly. You can set a group avatar and have a group address.

  2. Private groups require approval from the group owner or administrator to join. You cannot set a group avatar and do not have a group address.

  • What is an on-chain article?

Users can prove and verify the content they create on SOEX by signing and publishing content on the blockchain, generating content addresses and hash values ​​that can be viewed on the blockchain browser to verify originality.

When publishing content, it can be set as free or paid, and the payment type can be selected from the currently supported token types.

If the content is freely decrypted or purchased by others, the relationship will be recorded on the blockchain and can be verified through the blockchain browser to prove the data.

If the content is broadcasted and purchased elsewhere, the sharer will receive a share of the revenue recorded on the blockchain.

On-chain content allows creators to modify or reprice their original content, with each version independently verifiable.

The hexagonal DID data of on-chain content includes all records such as transaction count, transaction group, broadcaster, and supporter count, which are recorded on the blockchain.

  • Explanation of On-chain Articles

On the third main page, enter "On-chain Articles" to publish your on-chain articles. On-chain articles are divided into three parts:

  1. Body: Currently, only images can be uploaded to the chain. Images are checked for duplication on the chain, and identical images or images with similar features cannot be published, which to some extent ensures originality.

  2. Title: Supports 40 characters. The main purpose is to describe the main content of the article, representing the title of the article, which will be uploaded to the chain.

  3. Summary: Supports 1000 characters. The main purpose is to describe the on-chain article after verification is completed, and to provide a description of the article when sharing, etc., which will not be uploaded to the chain.

  • What is TVBT?

TVBT is a new asset type on SOEX and an important component of the SOEX economic model.

TVBT needs to be acquired through Minting, with a limited number of Minting rounds, and the number of tokens included in each round decreases round by round.

The fees for Minting TVBT are all locked up and used as liquidity support for SOEX, supporting the value of SOEX.

  • Do you need to deposit assets into the SOEX address for trading?

There is no need to deposit funds into the SOEX address.

The principle of trading within SOEX is to authorize the exchange. Within the CEX of SOEX, trading operations can be completed on the exchange.

Note: Currently, only spot trading is supported, and the funds of the exchange need to be in the trading account.

  • What is the principle of authorizing the exchange? Is it safe?

SOEX achieves trading through authorized exchange APIs, and your funds are still in the exchange, not on the SOEX platform.

APIs are publicly accessible by exchanges and are absolutely secure.

At the same time, authorization is completed by signing with the SOEX local private key. The SOEX account system is similar to a decentralized wallet, where only the person with the mnemonic has absolute control.

So the security depends solely on the loss of the SOEX private key, similar to a decentralized wallet, where security incidents occur only if the private key is leaked.

If you accidentally lose your SOEX mnemonic, you can proactively cancel the authorization in the account settings of the exchange, and the original SOEX account will lose its trading functionality.

  • Ways to authorize the exchange

Currently, there are two different ways to authorize exchanges: jumping to the application for authorization and jumping to the webpage for login and then authorization.

When jumping to the application for authorization, you will not be asked to enter any password for OKX, only two options are available: confirming authorization and canceling authorization.

Jumping to the webpage for authorization is done after logging into the exchange on the local browser, and then authorizing.

For enhanced security, it is recommended that you enable identity verification for your exchange account. After enabling it, logging into your exchange account on a new device will require verification via mobile phone, email, or an authentication app.

  • Is message transmission secure?

It is absolutely secure.

SOEX is a decentralized messaging application built on the Nostr protocol, with encryption levels similar to decentralized wallets.

Private chats are peer-to-peer instant messaging, and only the two parties involved can decrypt the chat content. Third parties, including relay nodes in SOEX, cannot access this content.

  • Why is there inconsistency between the price fluctuation and the exchange?

The price fluctuation of trading pairs in SOEX is based on a 24-hour period. If your exchange account is set to the 24-hour cycle in the "Price Change Period and K-Line Time" section, it will be consistent.

  • The conversation boxes for 【SOEX Channel】 and 【Trading Assistant】 have been deleted. How can I find them again?

You can find them again in my friend list. You can send them a message, and the conversation box will appear on the home page.

If the channel sends a push notification next time, the conversation box will also automatically appear on the home page.

  • Why can't I upgrade directly within SOEX?

Some Android phones can only be upgraded through store installation or APK installation, which may lead to the inability to detect upgrades within the application. You can download the latest APK from the official website to upgrade without uninstalling.

  • Why are group chat boxes available on both the home page and the community page?

The home page is for displaying real-time messages. If you don't need real-time group messages, you can swipe left to move them back to the community page for less prominent notifications. If there are groups in the community that need to be displayed in real-time on the home page, you can swipe left on the community group and place it on the home page.

  • How can I quickly access official information and notifications from SOEX?

Please pay close attention to the official announcements and notifications in the community channels 【Activities】 and 【Announcement】 within the official website and app.

𝕏https://twitter.com/soex_io

  • Why is a signature needed?

SOEX is a user-controlled social IM.

Confirming the authenticity of transactions. Sending assets or decrypting articles on the blockchain requires ownership of private keys to sign and prove ownership of the assets. Without user signatures, transactions cannot be verified as initiated by genuine users.

Preventing others from falsely initiating transactions. Transactions must be personally signed by users holding the private keys of the assets to prevent others from initiating transactions under false pretenses. This ensures the security of assets.

Enhancing user control. Users holding private keys can sign transactions themselves, effectively controlling their assets and avoiding partial or total loss of assets due to system or third-party issues.

It is a publicly verifiable security mechanism. Anyone can verify the authenticity of signatures through the user's public key, enhancing system trustworthiness with transparency and openness.

In summary, private keys controlled and signed by users are important mechanisms to ensure transaction security and asset ownership. By actively managing their assets, users can maximize their interests.

  • What can SOEX bring to me?

Through a decentralized social platform built on the Nostr protocol, SOEX creates a more convenient community-based trading experience for users.

Users can directly complete various spot and contract transactions within instant messaging. The platform also provides services for brands and projects to utilize user behavior tagging for precise traffic matching. The overall goal is to lower the barrier to Web3, stimulate internal community trading volume, and create better benefits for users and partners.

  • Why do others' profile hexagons have colors?

SOEX utilizes hexagonal DID (Decentralized Identifier) data latitude, and this data is recorded on the blockchain. The colors of these hexagons vary based on the DID data. The more diverse the data, the greater the color differentiation and saturation.

  • Why is signature needed?

SOEX is a social IM controlled by users themselves.

Signatures are needed to confirm the authenticity of transactions. Sending assets or decrypting articles on the blockchain requires possession of a private key to sign and prove ownership of those assets. Transactions cannot be verified as initiated by the real user without the user's own signature.

Signatures prevent impersonation of transactions. Transactions must be personally signed by the user holding the private key of the assets to prevent others from initiating transactions under false pretenses. This ensures asset security.

Signatures strengthen user control. By holding their private keys and signing transactions themselves, users can effectively control their own assets and will not lose some or all assets due to system or third party issues.

Signatures provide a publicly verifiable security mechanism. Anyone can verify the authenticity of a signature using the user's public key, bringing transparency and enhancing trust in the system.

In summary, private keys controlled and signed by the user are an important mechanism to ensure transaction security and asset ownership. Letting users take the initiative also maximizes protection of their interests.

  • What value can SOEX bring me?

By building a decentralized social platform based on the Nostr protocol, SOEX creates a more seamless community-driven trading experience for users. Users can directly complete different spot and contract trades within instant messaging. The platform also provides targeted traffic matching services for brands and projects using user behavior tags. The overall goal is to lower the threshold for Web3, promote internal trading volume within communities, and create better benefits for users and partners.

  • Is there a security risk in creating an identity or importing mnemonic phrases on SOEX?

No, there is no risk. A user's private keys and data are stored distributed across every node of the blockchain network rather than concentrated in a single organization. Transactions are signed locally without uploading private keys to any server. Addresses do not reveal identity information and have strong distributed and anonymous protections for user assets and privacy.

  • Is there a security risk in authorizing login to SOEX via third-party wallets?

No, there is no risk. After authorization, the third party can only view account information and initiate transactions but cannot access the user's private key. All transactions still require signature confirmation by the user.

  • Why is someone else's avatar hexagon colored?

SOEX uses hexagonal DID data lattices, and this data is recorded on the blockchain. Different DID data results in different colors. The richer the data, the higher the differentiation and color depth of the hexagon.

  • Is binding an X account secure? How do I bind an X account? What benefits does binding an X account bring?

Binding an X account is completely secure. Binding is achieved through the user authorizing X's official authorized API to form a binding relationship. The functionality provided by X's official API only allows viewing data as a visitor, equivalent to quickly accessing your X account - without operation permissions.

To bind an X account, go to the "My" homepage and below your avatar you'll see the entry for binding X. After being redirected to log in to your X account on the web page, the binding is successful.

After binding an X account, people you follow each other with on X will directly become friends on SOEX with the relationship recorded on the blockchain. You can quickly jump to their X homepage by clicking on bound X users' profile pages.

  • Is message transmission secure?

Absolutely secure. SOEX is a decentralized messaging app built on the Nostr protocol with an encryption difficulty equivalent to decentralized wallets.

Private chats are peer-to-peer instant messaging where only the two parties can decrypt chat contents, and no third party, including SOEX relay nodes, can access the content.

  • What is on-chain content?

Users can certify and verify content they create on SOEX by signing on the blockchain to publish it, generating a content address and hash value viewable on blockchain browsers to verify originality.

When publishing content, it can be set as free or paid where the payment type is selectable from currently supported token types.

Relationships are recorded on the blockchain if content is freely decrypted or purchased by others, verifiable via blockchain browser proof data.

If content is broadcast elsewhere and purchased, the sharer receives revenue shares recorded on the blockchain.

On-chain content allows original creators to modify or reprice their own original content where each version is independently verifiable.

On-chain content hexagon DID data includes transaction count, transaction groups, broadcasters, supporter count - all recorded on the blockchain.

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